Bhel Murree
Monday, May 28, 2012
Vicky Donor
Thursday, May 24, 2012
Prasthanam
Tuesday, October 25, 2011
Life at IIMC
Daffodils" (1804) – William Wordsworth
I gazed -- and gazed -- but little thought
What wealth the show to me had brought:
For oft, when on my couch I lie
In vacant or in pensive mood,
They flash upon that inward eye
Which is the bliss of solitude;
And then my heart with pleasure fills,
And dances with the daffodils.
Each day brings with it the indescribable joy of living, another day of peace and happiness, another day of seeing nature in some of her glory, another day of seeing the sun dance itself into my room, another day of smelling the raindrops, another day of seeing the reflections of the setting sun in the lake, another day of feeling the night breeze on my face. I cannot single out a moment or an incident here at IIM Calcutta, but each day is a kaleidoscope of warmth and emotions.
I was too lost in a competitive world trying to live others life, too worried about what would happen tomorrow to live today. It helps that I am in that phase of coursework where I am still not disappointed in my potential and my expectations. This is something I wonder how many people feel or see in the daily grind of quizzes, lectures, presentations and placements. I am not sure if I would continue to feel like this after five years (till which period I am definitely supposed to stay here), but at this moment, now, today, IIM Calcutta has given me back my joy in living.
The bird song in the mornings and in the evenings reminds me of all those moments that I could not capture in the past, all the moments that I definitely want to be indelibly imprinted in my memory to carry with me “in vacant or in pensive mood”. I hope the night lights of the lake will stay with me and give me the fortitude to live with myself for the coming five, six years that I am on campus and for the years to come.
Article that I wrote on IT Services contracts
The outsourcing story can be understood as one that started from cost savings, grew into cost and services efficiencies, translated into value added services and is now possibly stabilizing at trusted partnership with the service vendor involved in a limited manner in strategic decision making.
For their part, Indian IT services organizations have also finally started to look beyond their self-constrained boundaries. Their strategy for growth is not limited to just expanding industry verticals that they could serve, it is also to expand service offerings and improve cross-selling opportunities especially with the BPO and KPO services. The recent acquisition by industry leaders like Cognizant of UBS’ Indian captive unit is a case in point. More organizations are looking at increasing their footprint across the entire business process of their customer rather than just focus on a single function (viz., IT).
The evolution of the role of the Indian IT organization also necessitates a change in the way they position themselves with their partner organization and a key ingredient of this is pricing. As an outsourced partner that supports non-critical IT applications, the traditional “Time & Material” contracts served the purpose of everybody. For the client, they could justify the onboarding of an outsourced partner in terms of reduction in rates vis-à-vis an employee or a local contractor. Further, T&M contracts carry low operational risks. Information resides with the client. The client controls all resources. Success or failure of the vendor depends on their recruitment and employee retention capabilities. Initially, the client insisted on all activities being conducted at client premises. As an understanding of the vendor organization and capabilities increased, more and more work started getting transitioned offshore albeit under the T&M contracts.
With time and evolution of trust, the client started to outsource and offshore more of the design work. This also led the client to demand efficiencies from the vendor partner including those to the IT value chain. While premium could be commanded in wage rates for designers, value of the vendor partner was not getting positioned with the customers. An added dimension to the outsourcing policy of the IT organization of clients was the failure of IT projects. In many a cases, the clients wanted the vendor to share the risk of the project. However, vendor organizations were reluctant to do so due to lack of control. This in turn crystallized the fixed price contracts where the vendor would share the risks of the IT projects and correspondingly the rewards. There were many variants to the fixed price contracts – T&M contracts with penalty and rewards based on balanced scorecards and fixed capacity contracts with rewards and penalty being a few examples.
While fixed price contracts positioned Indian IT vendors as reliable and skilled, there is now a need for a different pricing mechanism that could leverage the fact that the same vendor is present in different parts of the business process chain. The vendor could be doing application support – voice, production ticket handling, and installations etc., application maintenance – enhancements, production support, application development, and analytics – report generation and analysis. The vendor needs a flexible pricing mechanism that could leverage its presence across the business process chain. The pricing should also reflect the ability of the vendor to shares the risks and rewards of the IT organization.
One proposal that is gaining currency is transaction based pricing. This would be another form of bundling. The application development in itself could be a fixed price contract, but once the warranty period is over, the transaction based pricing could kick in. As per this pricing mechanism, the IT vendor would receive a fixed price per transaction that occurs through the application being maintained/supported. The analytics could be priced per report produced/analyzed. This is akin to royalties of musicians or authors with all its attended complications of defining, tracking and sharing of information on transactions. This pricing mechanism has an in built control where any development bugs or potential production issues are the responsibility of the IT vendor and provides a strong incentive to the vendor to ensure a quality product from the development stage itself.
This kind of a pricing mechanism would also require a sea change in the vendor organizations’ structure and processes. Currently the BPO, IT services and KPO organizations are separate entities. Further, internal systems need to be enhanced to track billing and project costs.
The transaction pricing mechanism is a radical departure from the current client-vendor relationship. It pre-supposes a strong degree of trust between the two organizations. This pricing mechanism also needs the client to be innovative and risk taking. This increases the operational risk of the organization. The client and vendor would have to evolve risk mitigation techniques beyond the traditional variants of disaster management and redundancy maintenance. Governance mechanisms including knowledge management where knowledge is still maintained and retained with the client need to be evolved.
Evolution of technology and business models would also bring with itself new challenges to the outsourcing client-vendor relationship. Pricing mechanisms are but one-way to control the relationship. Intelligent changes to the pricing mechanisms would help both the client and vendor organizations to bring in efficiencies within their organizations. It also has the potential to bring in innovations not just within their relationship but also change the IT services landscape.
Friday, October 21, 2011
100% Love
Thursday, September 22, 2011
Orange
Well, I saw Orange a few days back and a slightly abridged version. Somebody played around with some of the scenes. My take still on the movie...
I loved the way Bhaskar (the director) was so brutally honest in an otherwise ostrich like industry. In a time where the standard plot is Love Story+Factionalist Angle, he actually dared to make a pure love story with very little action. These action sequences were anyway included to pander to the Megastar fans.
This also brings me to one of my rants. Such a beautiful story line killed by the commercial elements, fans of the Megastar and of course the Megastar himself.
A guy is underwhelmed by a nagging and suspicious girlfriend. Poisons the guy's outlook towards relationships. He starts believing that love is temporary. The movie does a good job so far. It falters when the director starts looking for the Happy Ever After Closure.
I have a few doubts which I seek to clarify myself in the absence of adequate responses from the director. Why is the movie set in Sydney? For the Opera House backdrop? So that the heroine could wear outfits that no middle class male in India would even fantasize of? Or did the hero/producer never go to Australia and wanted to have a look around?
There was one scene where the hero shows the heroine a lion in a jungle or lets say the CGI version of it. Firstly, if ever, one tried to scream at a lion or come out of the car when the lion is standing on the bonnet of the car, I suspect, I would see the remains of the people saved by the lion for the hyenas. Also, are there lions in Australia? For real? In the jungle? Not in the zoo?
Loved the fact that Mr.Brahmanadam read MBs in the movie. Just could not figure out what Srinivasa Avasarla was doing in the movie? He did not even do an item number.
Final thoughts, do you think it is feasible that your passion for a person remains unchanged with time? I am not sure. I think possibly respect and affection might remain unchanged. Instead of highlighting similar points, the director gets scared and we are treated to a scene where the hero realises the error of his ways. For how long are we going to live in the sarson ka khets of DDLJ?
My Life?
Have things changed in the last one year? I guess not. The need for approval still remains - exacerbated by the fact that I am a student and am continuously getting evaluated whether I like it or not.
What I can definitely say for sure is that I am getting waylaid by the same malaises that attack most students namely facebook and you tube. Need to find some way of getting my life back on track. Aaagh!